Based in Ottawa, Ontario, Canada
Crystal is an experienced marketing and client services manager with both client and agency-side experience in marketing strategy, project management, client relations, and business development. Before coming to Revenue Pulse, she led a team of developers and digital marketing specialists at an Ottawa-based web design agency. She has also worked extensively with clients in the B2B sector, including software, IT, technology, and medical companies.
Crystal’s clients are her top priority, and her eagle eye for detail, marketing prowess, and organizational skills ensure that Revenue Pulse’s largest projects are delivered on-time and on-budget and exceed client expectations.
Crystal is proud to have helped over 300 clients achieve their digital marketing objectives and successfully leading teams in an agency environment. She’s excited to be working towards her Project Management Professional (PMP) certification.
Biggest Learning Moment
Crystal has learned to use size as a competitive advantage and embrace the benefits of being part of a small agency. By focusing on building relationships with clients, providing dedicated support and expert advice even a small agency can be positioned as an extension of the client’s team.
Passions Outside of Work
Crystal loves to travel and experience new things. Her passion for adventure led her to spend a year abroad in Madrid, Spain, where she immersed herself in the language and culture. Crystal considers herself a foodie and a beer connoisseur (she has an impressive collection of beer glasses), and she loves to try out new restaurants, new recipes, and even some home brewing. When she’s not out exploring, Crystal is home with Norman, her basset hound, catching up on Netflix.